Terms of Use

"Fynxo", "we", and "us" mean Fynxo Kiddies Solutions Ltd, 8 Gideon Close, Parkland Estate, Peter Odili Road, Port Harcourt, Rivers State, Nigeria. "You" means the adult account holder. By completing adult registration and expressly accepting these terms, you agree to them. Please read the Privacy Policy and the Parental Consent and Guardian Declaration before adding a child. If you do not accept these terms, do not subscribe or create a family account. Contact us at info@fynxoapp.com.

You must be at least 18 years old and have lawful authority to create each child profile. You must provide accurate registration details, keep your login private, set and manage each child's access code, supervise the child's use of the app, and tell us promptly of suspected misuse. Do not add a child for whom you do not have authority. A child's profile is for that child within your family account; it must not be shared with a person outside the household or used to impersonate someone else.

We may take reasonable steps to verify account authority. Where there is a genuine dispute about a child's information, we may restrict access while we assess the competing rights and any relevant court order. The parent or guardian is responsible for choosing age-appropriate features and for explaining the child-friendly notice to the child.

Fynxo provides lessons, quizzes, chores, goals, badges, family encouragement, and related learning features. Available content and plan features are described in the app at the time of purchase. The parent controls the family account, creates child profiles, approves chores and any spending request, and decides whether to use optional photo proof, faith lessons, notifications, or AI personalisation. No child profile may purchase a plan or change payment settings.

Coins, XP, badges, and similar in-app values are educational indicators. They are not cash, deposits, electronic money, or a claim against Fynxo, and may not be sold or transferred for money. A parent's decision to give a child real pocket money is an arrangement within that family; Fynxo does not hold those funds. The virtual "Give" feature does not itself transfer money to a charity. Any separately offered real donation must be presented to the parent with the recipient, amount, payment channel, and applicable terms before the parent authorises payment.

Lessons explain general financial, personal, and social concepts to support discussion within the family. They are not personal financial, investment, legal, tax, or religious advice. Some content may be assisted by AI and may contain errors or omit context. We review and correct material through our content process, but parents should assess its suitability for their child. Faith lessons are optional and are displayed only after the parent chooses that setting; they are not endorsed by a religious authority.

Before confirming payment, the checkout will state the plan, features, price, currency, billing interval, any trial length, when payment begins, the means of payment, and whether the plan renews automatically. The adult must expressly authorise the charge and any automatic renewal. A trial does not by itself authorise an undisclosed charge. The checkout terms displayed for the chosen plan form part of this agreement.

Payment may be collected through the app-store billing service or another payment provider presented at checkout. The channel shown in your receipt is the channel for that purchase. Fynxo receives the confirmation and payment reference needed to activate the plan; the payment provider's separate terms also apply to its processing. We will not ask a child to submit payment credentials.

An automatically renewing plan continues for successive billing periods. We will disclose the renewal arrangement and applicable cancellation method before the first payment. You may cancel future renewal through the same app store or payment channel used to subscribe, or ask us for help at info@fynxoapp.com. Cancellation stops future charges but normally leaves paid access available until the current period ends. If the provider controls the charge, its cancellation process may be needed to complete the request.

We may change a price or a material plan feature with reasonable prior notice. An increase will not apply to a paid current period. Where the changed price requires fresh consent under the payment channel's rules or applicable law, we will obtain it before charging. If you do not accept a material change, you may cancel before the next charge. We may offer a proportionate remedy when a paid feature is substantially reduced during an already paid period.

Refunds are assessed under applicable consumer law, the facts of the transaction, and the payment channel used. We do not exclude a refund or other statutory remedy for a duplicate or unauthorised charge, a service that was not supplied, or a material defect that we cannot remedy within a reasonable time. A change of mind after substantial access has been provided may be treated differently where the law permits. Contact us with the account email, purchase date, and receipt so that we can investigate. If a purchase was billed by an app store, its refund process may also apply; we will cooperate where we control the relevant facts or service.

Our Privacy Policy describes the information we process and your rights. A separate Parental Consent and Guardian Declaration applies before a child profile is created. Your acceptance of these terms does not automatically opt you into optional faith content, chore photographs, AI personalisation, promotional communications, or other optional uses of information. You can change an optional choice without ending the subscription, subject to the technical time needed to carry out a deletion request.

You retain any rights you have in the photos, messages, and other material your family supplies. You grant Fynxo a limited, non-exclusive licence to host, process, and display that material to authorised people in the family account so that we can provide the service. This permission ends when the material is deleted, subject to temporary backup copies and lawful retention. You must have authority to upload the material and avoid images of unrelated children, identity documents, addresses, or content that is unsafe, unlawful, or harmful to a child.

Do not use Fynxo to contact strangers, access another family's information, evade a child safety control, introduce harmful code, scrape or resell content, infringe intellectual property, or misrepresent your authority over a child. We may remove harmful material or suspend a feature while we investigate. We will act proportionately and notify the adult account holder where doing so would not jeopardise a child or an investigation.

The Fynxo app, software, name, design, lessons, and Fynxo-created material belong to Fynxo or its licensors. While your account is valid, we give you a limited, personal, non-transferable licence to use the app for your family's non-commercial purposes. You may not reproduce, distribute, or commercially exploit our content without permission, except where the law permits. Ownership of family content remains with the person who supplied it, subject to the limited licence above.

We may maintain, improve, or replace features and may occasionally interrupt access for security or repair. We will give reasonable notice of a significant planned change or permanent closure where practicable. You may close the account at any time through the available account controls or by emailing us. Closing an account does not itself cancel an app-store subscription; cancel recurring payment through the purchase channel as well. Privacy requests and retention after closure are governed by the Privacy Policy.

We may suspend access for a serious breach of these terms, suspected unauthorised access, a risk to a child, or a legal obligation. We will review the facts, explain the decision when safe, and allow you to contact us. If we terminate a paid service without fault on your part, we will consider an appropriate refund for the unused paid period.

We will provide the service with reasonable care and skill. We do not guarantee uninterrupted access, a particular learning outcome, or that every lesson will be free of error. You remain responsible for your child's supervision, family decisions, and any money you choose to give a child outside Fynxo. We are responsible for our own legal obligations, including data protection and consumer protection.

Nothing in these terms limits a consumer's statutory remedies or excludes liability for fraud, wilful misconduct, a breach of a duty that cannot lawfully be excluded, or any other liability that applicable law does not permit us to exclude. Any lawful limitation of liability will be assessed in light of the nature of the claim and mandatory law; no clause here removes a child's data-protection rights.

We may send service and contract notices to the adult's registered email or through the adult account. We will announce material changes to these terms before they take effect and identify the revised version. Continuing to use a paid plan after a valid notice does not waive a right to cancel or seek a statutory remedy. These terms are governed by Nigerian law. Please contact us first at info@fynxoapp.com so we can investigate a complaint; after exhausting our internal process, you may approach a competent court or regulator.

Fynxo Kiddies Solutions Ltd
8 Gideon Close, Parkland Estate, Peter Odili Road, Port Harcourt, Rivers State, Nigeria
Email: info@fynxoapp.com
Website: https://fynxoapp.com/